Privacy policy

IP anonymization is enabled by default in Google Analytics 4.
Your IP address will be shortened within the European Union or the European Economic Area before further processing.

Data transfer to third countries

The possibility of personal data being transferred to the USA cannot be ruled out.

Google is certified under the EU-US Data Privacy Framework (DPF). Data transfers therefore take place on the basis of the European Commission's adequacy decision pursuant to Article 45 GDPR.

In addition, standard contractual clauses pursuant to Art. 46 GDPR were concluded with Google.

For more information about data protection at Google, please visit:
https://policies.google.com/privacy

Storage duration

The data we send, which is linked to cookies, is processed according to 14 months automatically deleted (setting in our Google Analytics account).

Google Tag Manager

Type and scope of processing

We use Google Tag Manager from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager is used to manage website tags via a single interface and allows us to control the precise integration of services on our website.

This allows us to flexibly integrate additional services to evaluate user access to our website.

Purpose and legal basis

The use of Google Tag Manager is based on your consent in accordance with Art. 6 para. 1 lit. a. GDPR and § 25 para. 1 TTDSG.

We intend to transfer personal data to third countries outside the European Economic Area, in particular the USA. In cases where no adequacy decision by the European Commission exists (e.g., in the USA), we have agreed on other suitable safeguards with the recipients of the data in accordance with Articles 44 et seq. of the GDPR. These are – unless otherwise stated – standard contractual clauses of the EU Commission pursuant to Implementing Decision (EU) 2021/914 of 4 June 2021. You can find a copy of these standard contractual clauses at [link to relevant information]. https://eur-lex.europa.eu/legal-content/DE/TXT/HTML/?uri=CELEX:32021D0914&from=DE. view.

Furthermore, before any such transfer to a third country, we obtain your consent in accordance with Article 49(1)(a) GDPR, which you grant via the consent form in the Consent Manager (or other forms, registrations, etc.). We would like to point out that transfers to third countries may involve risks that are not fully understood in detail (e.g., data processing by security authorities of the third country, the exact scope and consequences of which for you are unknown to us, over which we have no influence, and of which you may not be aware).

Storage duration

We have no control over the specific storage period of the processed data; this is determined by Google Ireland Limited. Further information can be found in the Google Tag Manager privacy policy. https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/.

3. Hosting

We host the content of our website with the following provider:

All-inclusive

The provider is ALL-INKL.COM – Neue Medien Münnich, owner René Münnich, Hauptstraße 68, 02742 Friedersdorf (hereinafter referred to as All-Inkl). For details, please refer to All-Inkl's privacy policy. https://all-inkl.com/datenschutzinformationen/.

The use of All-Inkl is based on Article 6(1)(f) GDPR. We have a legitimate interest in ensuring the most reliable presentation of our website possible. If corresponding consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be withdrawn at any time.

Order processing

We have concluded a data processing agreement (DPA) for the use of the aforementioned service. This is a legally required contract under data protection law, which ensures that the service provider processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

4. General information and mandatory disclosures

Privacy policy

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data are collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

Please note that data transmission over the internet (e.g., when communicating via email) can have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Note regarding the responsible body

The responsible body for data processing on this website is:

Water to GO Ralf Illgen & Birgit Riedel GbR
Flower Way 3
83684 Tegernsee 83684

Email: kontakt@watertogo.net

The responsible entity is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Storage duration

Unless a more specific retention period is stated within this privacy policy, your personal data will remain with us until the purpose for processing the data no longer applies. If you submit a legitimate request for erasure or withdraw your consent to data processing, your data will be deleted, provided we have no other legally permissible grounds for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the data will be deleted once these grounds cease to apply.

General information on the legal basis for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Article 6(1)(a) GDPR or Article 9(2)(a) GDPR if special categories of data pursuant to Article 9(1) GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing also takes place on the basis of Article 49(1)(a) GDPR. If you have consented to the storage of cookies or to access to information on your device (e.g., via device fingerprinting), data processing additionally takes place on the basis of Section 25(1) of the German Telemedia Act (TMG). You can withdraw your consent at any time. If your data is required for the performance of a contract or for taking steps prior to entering into a contract, we process your data on the basis of Article 6(1)(b) GDPR. Furthermore, we process your data if it is necessary for compliance with a legal obligation, on the basis of Article 6(1)(c) GDPR. Data processing may also be based on our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR. Information on the applicable legal bases in each individual case is provided in the following paragraphs of this privacy policy.

Recipients of personal data

As part of our business activities, we collaborate with various external parties. This sometimes requires the transfer of personal data to these external parties. We only disclose personal data to external parties if this is necessary for the performance of a contract, if we are legally obligated to do so (e.g., disclosure of data to tax authorities), if we have a legitimate interest in the disclosure pursuant to Article 6(1)(f) GDPR, or if another legal basis permits the data transfer. When using data processors, we only transfer our customers' personal data on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Revocation of your consent to data processing

Many data processing operations are only possible with your explicit consent. You can revoke your consent at any time. The legality of data processing carried out before the revocation remains unaffected by the revocation.

Right to object to data processing in special cases and to direct marketing (Art. 21 GDPR)

If data processing is based on Article 6(1)(e) or (f) of the GDPR, you have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you; this also applies to profiling based on these provisions. The specific legal basis for each processing operation can be found in this privacy policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or the processing serves the purpose of establishing, exercising or defending legal claims (objection pursuant to Art. 21 para. 1 GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing; this also applies to profiling insofar as it is related to such direct marketing. If you object, your personal data will subsequently no longer be processed for direct marketing purposes (objection pursuant to Article 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged infringement. This right to lodge a complaint is without prejudice to any other administrative or judicial remedy.

Right to data portability

You have the right to receive the data that we process automatically based on your consent or in fulfillment of a contract, either for yourself or for a third party, in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if technically feasible.

Information, correction and deletion

Under applicable law, you have the right to request information, free of charge, about your stored personal data, its origin and recipients, and the purpose of the data processing, as well as the right to rectification or erasure of this data. You can contact us at any time with regard to this and any other questions concerning personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do so. The right to restrict processing exists in the following cases:

• If you dispute the accuracy of your personal data stored with us, we generally need time to verify this. For the duration of the verification process, you have the right to request the restriction of the processing of your personal data.
• If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
• If we no longer need your personal data, but you require it for the establishment, exercise or defense of legal claims, you have the right to request restriction of processing of your personal data instead of erasure.
• If you have objected to processing pursuant to Article 21(1) GDPR, a balancing of interests between your interests and ours must be carried out. Until it is determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data – apart from being stored – may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

SSL or TLS encryption

This site uses SSL/TLS encryption for security reasons and to protect the transmission of confidential information, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the browser's address bar changes from "http://" to "https://" and by the lock symbol in your browser's address bar.

When SSL or TLS encryption is enabled, the data you send to us cannot be read by third parties.

5. Data collection on this website

Cookies

Our website uses so-called "cookies." Cookies are small data packets and do not harm your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted after you leave our website. Persistent cookies remain stored on your device until you delete them yourself or until they are automatically deleted by your web browser.

Cookies can originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services).

Cookies serve various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies can be used to analyze user behavior or for advertising purposes.

Cookies that are necessary for carrying out electronic communication, for providing certain functions you have requested (e.g., for the shopping cart function), or for optimizing the website (e.g., cookies for measuring website traffic) (necessary cookies) are stored on the basis of Article 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to ensure the technically flawless and optimized provision of its services. If consent to the storage of cookies and similar recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Article 6(1)(a) GDPR and Section 25(1) TDDDG); this consent can be revoked at any time.

You can configure your browser to notify you when cookies are set and to allow cookies only in individual cases, to accept cookies in certain cases or to generally reject them, and to automatically delete cookies when you close your browser. Disabling cookies may limit the functionality of this website.

If further cookies and services are used on this website, you can find this information in this privacy policy.

Server log files

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This information includes:

• Browser type and browser version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• Time of server request
• IP address

This data will not be combined with other data sources.

This data is collected on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in the technically flawless presentation and optimization of its website – for this purpose, the server log files must be recorded.

Contact form

If you send us inquiries via the contact form, your information from the inquiry form, including the contact details you provided, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not share this data without your consent.

The processing of this data is based on Article 6(1)(b) GDPR if your request is related to the performance of a contract or is necessary for taking steps prior to entering into a contract. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR), if such consent has been obtained; you may withdraw your consent at any time.

The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions – in particular, retention periods – remain unaffected.

Inquiries via email, telephone or fax

When you contact us by email, telephone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We will not share this data without your consent.

The processing of this data is based on Article 6(1)(b) GDPR if your request is related to the performance of a contract or is necessary for taking steps prior to entering into a contract. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR), if such consent has been obtained; you may withdraw your consent at any time.

The data you send us via contact requests will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – in particular, statutory retention periods – remain unaffected.

Cancellation form / Processing of cancellations

When you use our online cancellation form or submit a cancellation to us, we process the personal data you provide (e.g., name, address, email address, order information, and date and time of submission) in order to process your cancellation and fulfill legal obligations.

The legal basis for processing is Art. 6 para. 1 lit. c GDPR (legal obligation) and Art. 6 para. 1 lit. b GDPR (performance of a contract or implementation of pre-contractual measures).

The data will only be stored for as long as is necessary to process the revocation and due to commercial and tax law retention obligations.

6. Payment processing via external payment service providers

Stripe

We offer the option of processing the payment transaction via the payment service provider Stripe Payments Europe Ltd., One Wilton Park, Wilton Place, Dublin 2, D02 FX04, Ireland.

Stripe acts as a data processor to complete transactions within the payment networks. Stripe processes personal data independently, insofar as this is necessary for the execution and security of payment processing.

Stripe has implemented compliance measures for international data transfers. These apply to all global activities where Stripe processes personal data of individuals in the EU. These measures are based on the EU Standard Contractual Clauses (SCCs).

Payment methods

We offer the following payment methods via Stripe:

• Credit card
• Apple Pay
• Google Pay
• Klarna

When selecting one of these payment methods, payment processing is handled via Stripe.

Processed data

Depending on the chosen payment method, the following data in particular is transmitted to Stripe as part of the payment processing:

Cardholder's name

• E-mail address
• Name of cardholder or account holder
• Billing and, if applicable, delivery address
• Customer number
• Order number
• Bank details
• Credit card details
• Credit card validity period
• Credit card verification number (CVC)
• Date and time of the transaction
• Transaction amount

This data is transmitted solely for the purpose of payment processing and fraud prevention.

Legal basis

The data is processed on the basis of Art. 6 para. 1 lit. b GDPR (performance of a contract).

Where necessary, processing is also carried out on the basis of Art. 6 para. 1 lit. f GDPR (legitimate interest in secure and efficient payment processing and fraud prevention).

Data transfer to third countries

It cannot be ruled out that Stripe may also transfer data to servers in third countries, particularly in the USA. Stripe uses appropriate safeguards in this regard, in accordance with Article 46 of the GDPR, in particular standard contractual clauses.

Storage duration / Retention

Your data will be stored by us until the payment processing is complete. This includes the period required for processing refunds, debt collection, and fraud prevention. (In accordance with Section 147 of the German Fiscal Code (AO) / Section 257 of the German Commercial Code (HGB), we are subject to a statutory retention period of 6 years for business correspondence and 10 years for tax-relevant data.)

Further information

Further information on data processing by Stripe can be found at:
https://stripe.com/de/privacy

PayPal / PayPal Checkout

This website offers payment options via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22–24 Boulevard Royal, L-2449 Luxembourg.

When selecting a PayPal payment method, the data required for payment processing (e.g., name, address, email address, payment amount, transaction data) will be transmitted to PayPal. This processing is carried out in accordance with Article 6(1)(b) GDPR for the performance of the contract.

PayPal may conduct a credit check for certain payment methods (e.g., "Pay Later") to offer that payment method in individual cases. For this purpose, personal data may be transmitted to credit agencies. This data processing is based on Article 6(1)(f) GDPR (legitimate interest in fraud prevention and risk assessment).

You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual processing of payments.

Further information on data processing by PayPal can be found at:
https://www.paypal.com/de/webapps/mpp/ua/privacy-full

7. Data processing when opening a customer account

In accordance with Article 6 Paragraph 1 Letter b GDPR, personal data is collected and processed when you provide it to us in connection with opening a customer account or placing an order.

When you register a customer account, the data requested in the input form (e.g. name, billing address, email address) is stored to enable you to access your customer account and to simplify future orders.

As part of an order, we also process the data required for contract processing, in particular order and payment information as well as delivery data.

The customer account also stores an order history and makes it available for the respective customer to view, so that past orders can be traced.

The data is processed exclusively for order processing, customer management, and compliance with legal retention obligations.

The customer account can be deleted at any time by sending a message to the responsible party, provided that all contracts concluded under this agreement have been fully settled, no statutory retention periods (e.g. tax and commercial law retention obligations) preclude further storage or there is a legitimate interest in further storage.

8. Data processing for order fulfillment

8.1 Insofar as necessary for the processing of the contract for delivery and payment purposes, the personal data we collect will be passed on to the commissioned transport company and the commissioned credit institution in accordance with Art. 6 para. 1 lit. b GDPR.

If we owe you updates for goods with digital elements or for digital products based on a corresponding contract, we process the contact details you provided when placing your order in order to inform you personally in accordance with our legal information obligations pursuant to Art. 6 para. 1 lit. c GDPR. Your contact details will be used strictly for the purpose of notifying you about updates we owe you and will only be processed by us to the extent necessary for the respective information.

To process your order, we also work with the following service provider(s), who support us in whole or in part in fulfilling concluded contracts. Certain personal data will be transmitted to these service providers in accordance with the following information.

8.2 To fulfill our contractual obligations to our customers, we work with external shipping partners. We will pass on your name, delivery address, and, if necessary for delivery, your telephone number, exclusively for the purpose of delivering the goods (Art. 6 para. 1 lit. b GDPR) to a shipping partner selected by us.

8.3 Electronic termination option for continuing obligations with consumers

Consumers who have entered into contracts for paid continuing obligations (such as subscription contracts) on this website have the option to terminate these contracts via an electronic button in accordance with the applicable notice periods.

Clicking the button leads to a confirmation page where the consumer can provide more details about the cancellation, clearly identify themselves and then declare their cancellation electronically.

The collection and transmission of personal data to us is carried out in accordance with Article 6(1)(b) GDPR and only to the extent necessary for the proper processing of the cancellation. Also on the basis of Article 6(1)(b) GDPR, the provided personal data is used to confirm receipt of the cancellation notice and the cancellation date electronically in text form. A further legal basis for the processing is Article 6(1)(c) GDPR. We are legally obligated to provide an electronic cancellation option for consumer contracts concluded via electronic commerce concerning continuing obligations subject to payment.

9. Plugins and Tools

YouTube with enhanced privacy

This website embeds videos from YouTube. The operator of the website is Google Ireland Limited („Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit one of these websites that has embedded YouTube videos, a connection is established to YouTube's servers. This informs the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you allow YouTube to directly associate your browsing behavior with your personal profile. You can prevent this by logging out of your YouTube account.

We use YouTube in enhanced privacy mode. According to YouTube, videos played in enhanced privacy mode are not used to personalize your browsing experience. Ads displayed in enhanced privacy mode are also not personalized. No cookies are set in enhanced privacy mode. However, so-called local storage elements are stored in the user's browser. These elements, similar to cookies, contain personal data and can be used for recognition. You can find details about enhanced privacy mode here: https://support.google.com/youtube/answer/171780.

Activating a YouTube video may trigger further data processing operations over which we have no control.

The use of YouTube is in our legitimate interest in presenting our online content in an appealing way. This constitutes a legitimate interest within the meaning of Article 6(1)(f) GDPR. If consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) of the German Telemedia Act (TMG), insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TDDG. Consent can be withdrawn at any time.

Further information about data protection at YouTube can be found in their privacy policy at: https://policies.google.com/privacy?hl=de.

The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the USA designed to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhering to these data protection standards. Further information is available from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.

Google Fonts (local hosting)

This website uses Google Fonts, provided by Google, for consistent font display. The Google Fonts are installed locally. No connection to Google servers is established.

You can find more information about Google Fonts at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de.

Google reCAPTCHA

We use „Google reCAPTCHA“ (hereinafter „reCAPTCHA“) on this website. The provider is Google Ireland Limited („Google“), Gordon House, Barrow Street, Dublin 4, Ireland.

reCAPTCHA is used to verify whether data entry on this website (e.g., in a contact form) is done by a human or an automated program. To do this, reCAPTCHA analyzes the website visitor's behavior based on various characteristics. This analysis begins automatically as soon as the visitor enters the website. For the analysis, reCAPTCHA evaluates various pieces of information (e.g., IP address, the visitor's time spent on the website, or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analysis runs entirely in the background. Website visitors are not notified that an analysis is taking place.

The data is stored and analyzed based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its website from abusive automated access and spam. If consent has been obtained, processing is carried out exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) of the German Telemedia Act (TMG), insofar as the consent includes the storage of cookies or access to information on the user's device (e.g., device fingerprinting) within the meaning of the TDDG. Consent can be withdrawn at any time.

For more information about Google reCAPTCHA, please see the Google Privacy Policy and the Google Terms of Service at the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.

The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the USA designed to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF commits to adhering to these data protection standards. Further information is available from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.

Borlabs Cookie

This website uses Borlabs Cookie, which sets a technically necessary cookie (borlabs-cookie) to store your cookie preferences.

Borlabs Cookie does not process any personal data.

The borlabs-cookie stores the consents you gave when entering the website. If you wish to revoke these consents, simply delete the cookie in your browser. When you revisit/reload the website, you will be asked for your cookie consent again.

Source: https://www.e-recht24.de