Privacy policy

The controller within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is

Water to GO Ralf Illgen & Birgit Riedel GbR

Your rights as a data subject

You can exercise the following rights at any time using the contact details provided for our data protection officer:

  • Information about your data stored by us and its processing (Art. 15 GDPR),
  • Correction of incorrect personal data (Art. 16 GDPR),
  • Deletion of your data stored by us (Art. 17 GDPR),
  • Restriction of data processing if we are not yet allowed to delete your data due to legal obligations (Art. 18 GDPR),
  • Objection to the processing of your data by us (Art. 21 GDPR) and
  • Data portability, provided that you have consented to the data processing or have concluded a contract with us (Art. 20 GDPR).

If you have given us your consent, you can revoke it at any time with effect for the future.

You can lodge a complaint with a supervisory authority at any time, e.g. with the competent supervisory authority in the federal state of your place of residence or with the authority responsible for us as the controller.

A list of supervisory authorities (for the non-public sector) with addresses can be found here.

Collection of general information when visiting our website

Nature and purpose of the processing:

When you access our website, i.e. if you do not register or otherwise transmit information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your internet service provider, your IP address and similar.

They are processed in particular for the following purposes:

  • Ensuring a smooth connection to the website,
  • Ensuring the smooth use of our website,
  • Evaluation of system security and stability and
  • to optimise our website.

We do not use your data to draw conclusions about your person. Information of this kind may be statistically evaluated by us in anonymised form in order to optimise our website and the technology behind it.

Legal basis and legitimate interest:

Processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website.

Recipient:

Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.

Third country transfer:

The data collected may be transferred to the following third countries:

None

The following data protection guarantees are in place:

Standard contractual clauses

Storage duration:

The data is deleted as soon as it is no longer required for the purpose for which it was collected. This is generally the case for the data used to provide the website when the respective session has ended.

If the data is stored in log files, this is the case after 14 days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are anonymised so that it is no longer possible to identify the calling client.

Provision prescribed or required:

The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website cannot be guaranteed. In addition, individual services may not be available or may be restricted. For this reason, an objection is excluded.

Cookies

Like many other websites, we also use so-called "cookies". Cookies are small text files that are stored on your end device (laptop, tablet, smartphone, etc.) when you visit our website.

You can delete individual cookies or the entire cookie inventory. You will also receive information and instructions on how to delete these cookies or block their storage in advance. Depending on your browser provider, you will find the necessary information under the following links:

Storage duration and cookies used:

If you allow us to use cookies through your browser settings or consent, the following cookies may be used on our websites:

3 weeks

Technically necessary cookies

Nature and purpose of the processing:

We use cookies to make our website more user-friendly. Some elements of our website require that the accessing browser can be identified even after a page change.

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary for the browser to be recognised even after a page change.

We need cookies for the following applications:

Shopping basket

Legal basis and legitimate interest:

The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in a user-friendly design of our website.

Recipient:

Empfänger der Daten sind ggf. technische Dienstleister, die für den Betrieb und die Wartung unserer Website als Auftragsverarbeiter tätig werden.

Third country transfer:

The data collected may be transferred to the following third countries:

None

The following data protection guarantees are in place:

Standard contractual clauses

Provision prescribed or required:

The provision of the aforementioned personal data is neither legally nor contractually required. However, without this data, the service and functionality of our website cannot be guaranteed. In addition, individual services may not be available or may be restricted.

Contradiction

Please read the information on your right to object under Art. 21 GDPR below.

Third country transfer:

The data collected may be transferred to the following third countries:

None

The following data protection guarantees are in place:

Provision of chargeable services

Nature and purpose of the processing:

For the provision of chargeable services, we request additional data, such as payment details, in order to be able to fulfil your order.

Legal basis:

The processing of the data required for the conclusion of the contract is based on Art. 6 para. 1 lit. b GDPR.

Recipient:

Recipients of the data may be processors.

Third country transfer:

The data collected may be transferred to the following third countries:

None

The following data protection guarantees are in place:

Storage duration:

We store this data in our systems until the statutory retention periods have expired. These are generally 6 or 10 years for reasons of proper accounting and tax law requirements.

Provision prescribed or required:

The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to the content and services we offer.

Comment function

Nature and purpose of the processing:

When users leave comments on our website, the time of their creation and the user name previously selected by the website visitor are stored in addition to this information. This is for our security, as we can be prosecuted for illegal content on our website, even if it was created by users.

Legal basis:

The data entered as a comment is processed on the basis of a legitimate interest (Art. 6 para. 1 lit. f GDPR).

By providing the comment function, we would like to enable uncomplicated interaction. The information you provide will be stored for the purpose of processing your enquiry and for possible follow-up questions.

Recipient:

Recipients of the data may be processors.

Third country transfer:

The data collected may be transferred to the following third countries:

None

The following data protection guarantees are in place:

Storage duration:

The data is deleted as soon as it is no longer required for the purpose for which it was collected. This is generally the case when communication with the user has been concluded and the company can infer from the circumstances that the matter in question has been conclusively clarified. We reserve the right to delete data without giving reasons and without prior or subsequent information.

You can also have your comment deleted by us at any time. To do so, please send an e-mail to the data protection officer listed below or the person responsible for data protection and provide the link to your comment as well as the e-mail address used when the comment was created for identification purposes.

Provision prescribed or required:

The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to our comment function.

Newsletter

Nature and purpose of the processing:

For the delivery of our newsletter, we collect personal data that is transmitted to us via an input mask.

We require a valid e-mail address for effective registration. We use the "double opt-in" procedure to check that a registration is actually made by the owner of an e-mail address. For this purpose, we log the registration for the newsletter, the sending of a confirmation email and the receipt of the requested reply. No further data is collected.

Legal basis:

On the basis of your express consent (Art. 6 para. 1 lit. a GDPR), we will regularly send you our newsletter or comparable information by e-mail to the e-mail address you have provided.

You can revoke your consent to the storage of your personal data and its use for sending the newsletter at any time with effect for the future. There is a corresponding link in every newsletter. You can also unsubscribe directly on this website at any time or inform us of your cancellation using the contact option provided at the end of this data protection notice.

Recipient:

Recipients of the data may be processors.

Third country transfer:

The data collected may be transferred to the following third countries:

None

The following data protection guarantees are in place:

Storage duration:

The data will only be processed in this context for as long as the corresponding consent is available. Afterwards they will be deleted.

Provision prescribed or required:

The provision of your personal data is voluntary, solely on the basis of your consent. Unfortunately, we cannot send you our newsletter without your consent.

Revocation of consent:

You can revoke your consent to the storage of your personal data and its use for sending the newsletter at any time with effect for the future. You can unsubscribe via the link contained in every e-mail or by contacting the data protection officer listed below or the person responsible for data protection.

Contact form

Nature and purpose of the processing:

The data you enter will be stored for the purpose of personalised communication with you. This requires you to provide a valid e-mail address and your name. This is used to allocate the enquiry and subsequently answer it. The provision of further data is optional.

Legal basis:

The data entered in the contact form is processed on the basis of a legitimate interest (Art. 6 para. 1 lit. f GDPR).

By providing the contact form, we would like to make it easy for you to contact us. The information you provide will be stored for the purpose of processing your enquiry and for possible follow-up questions.

If you contact us to request a quote, the data entered in the contact form will be processed to carry out pre-contractual measures (Art. 6 para. 1 lit. b GDPR).

Recipient:

Recipients of the data may be processors.

Third country transfer:

The data collected may be transferred to the following third countries:

None

The following data protection guarantees are in place:

Storage duration:

Data will be deleted no later than 6 months after the enquiry has been processed.

If there is a contractual relationship, we are subject to the statutory retention periods according to the German Commercial Code (HGB) and delete your data after these periods have expired.

Provision prescribed or required:

The provision of your personal data is voluntary. However, we can only process your enquiry if you provide us with your name, e-mail address and the reason for the enquiry.

Use of Google Analytics

If you have given your consent, this website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter: "Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymisation on these websites, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Further information on terms of use and data protection can be found at https://www.google.com/analytics/terms/de.html an https://policies.google.com/?hl=de.

On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage.

The data sent by us and linked to cookies, user identifiers (e.g. user ID) or advertising IDs are automatically deleted after 14 months. Data that has reached the end of its retention period is automatically deleted once a month.

Revocation of consent:

You can prevent tracking by Google Analytics on our website by clicking on this link.. This will install an opt-out cookie on your device. This will prevent the collection by Google Analytics for this website and for this browser in the future as long as the cookie remains installed in your browser.

You can also prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: Browser Add On to deactivate Google Analytics.

Use of script libraries (Google Webfonts)

In order to display our content correctly and graphically appealing across browsers, we use "Google Web Fonts" from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter "Google") to display fonts on this website.

Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/.

Embedded YouTube videos

We embed YouTube videos on our website. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA (hereinafter referred to as "YouTube"). YouTube, LLC is a subsidiary of Google LLC, 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA (hereinafter referred to as "Google"). When you visit a page with the YouTube plugin, a connection to YouTube servers is established. YouTube is informed which pages you visit. If you are logged into your YouTube account, YouTube can assign your surfing behaviour to you personally. You can prevent this by logging out of your YouTube account beforehand.

When a YouTube video is started, the provider uses cookies that collect information about user behaviour.

Further information on the purpose and scope of data collection and its processing by YouTube can be found in the provider's privacy policy, where you will also find further information on your rights in this regard and setting options to protect your privacy (https://policies.google.com/privacy).

Revocation of consent:

The provider does not currently offer the option of simply opting out or blocking data transmission. If you wish to prevent your activities on our website from being tracked, please revoke your consent for the corresponding cookie category or all technically unnecessary cookies and data transmissions in the cookie consent tool. In this case, however, you may not be able to use our website or may only be able to use it to a limited extent.

Google AdWords

Our website uses Google Conversion Tracking. The company operating the Google AdWords services is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. If you have reached our website via an advert placed by Google, Google AdWords will set a cookie on your computer. The cookie for conversion tracking is set when a user clicks on an advert placed by Google.

If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognise that the user has clicked on the ad and has been redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can therefore not be tracked via the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers are told the total number of users who clicked on their advert and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.

You can find more information about data processing by Google in the Google data protection information: https://policies.google.com/privacy. You can also change your personal data protection settings there in the data protection centre.

Revocation of consent:

The provider does not currently offer the option of simply opting out or blocking data transmission. If you wish to prevent your activities on our website from being tracked, please revoke your consent for the corresponding cookie category or all technically unnecessary cookies and data transmissions in the cookie consent tool. In this case, however, you may not be able to use our website or may only be able to use it to a limited extent.

Use of Google Remarketing

This website uses the remarketing function of Google Inc. The operating company of the Google Remarketing services is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter "Google").

This function is used to present interest-based adverts to website visitors within the Google advertising network. A so-called "cookie" is stored in the website visitor's browser, which makes it possible to recognise the visitor when he or she visits websites that belong to the Google advertising network. On these pages, the visitor may be presented with adverts that relate to content that the visitor has previously accessed on websites that use Google's remarketing function.

You can find more information about data processing by Google in the Google data protection information: https://policies.google.com/privacy. You can also change your personal data protection settings there in the data protection centre.

Revocation of consent:

The provider does not currently offer the option of simply opting out or blocking data transmission. If you wish to prevent your activities on our website from being tracked, please revoke your consent for the corresponding cookie category or all technically unnecessary cookies and data transmissions in the cookie consent tool. In this case, however, you may not be able to use our website or may only be able to use it to a limited extent.

SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.


Information about your right to object in accordance with Art. 21 GDPR

Individual right of objection

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (f) of Article 6(1) GDPR (data processing on the basis of a balancing of interests); this also applies to profiling based on this provision within the meaning of Article 4(4) GDPR.

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.

Recipient of an objection

Water to GO Ralf Illgen & Birgit Riedel GbR


Changes to our privacy policy

We reserve the right to amend this privacy policy so that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy will then apply to your next visit.

Questions for the data protection officer

If you have any questions about data protection, please send us an e-mail or contact the person responsible for data protection in our organisation directly:

Water to GO Ralf Illgen & Birgit Riedel GbR

E-Mail: kontakt@watertogo.net

The privacy policy was created with the help of activeMind AG, the experts for external data protection officers (version #2020-09-30).